Shipping policy

At Nortie Sweets, we make sure your favourite gummies reach you fresh, fast, and safely.
Here’s how our shipping works:


📦 Processing Time

• All orders are processed within 1–2 working days.
• Orders placed on weekends or holidays will be processed the next working day.
• During high-order seasons (Christmas, Eid, Black Friday), processing may take slightly longer.


🚚 UK Shipping

We ship across the UK using trusted courier partners.

Standard Delivery (2–5 Working Days)
• Usually delivered within 2–5 days once shipped.
• Tracking number provided via email.

Express Delivery (1–2 Working Days)
• Faster delivery option for urgent orders.
• Available at an extra charge.


🌍 International Shipping

Currently, we ship only within the UK.
(If you plan to enable international shipping later, tell me — I can update this section.)


🍬 Packaging & Freshness Guarantee

• All gummies are packed in airtight, sealed packaging for maximum freshness.
• Bubble-wrapped to prevent melting or damage.
• Larger packs may arrive in protective boxes.


💥 Missing / Delayed Orders

If your order hasn’t arrived within the estimated time:

  1. Check your tracking link

  2. Contact the courier

We will help sort it out immediately.