Frequently asked questions
Do you accept prepaid orders..?
Yes, we accept prepaid orders only.All orders must be paid online at checkout using debit/credit cards, PayPal, or other available payment methods.
This helps us process your order faster and ensure smooth delivery.
What payment methods do you accept..?
We accept all major debit/credit cards, PayPal, and other secure online payment options available at checkout.
How long will it take to receive my order..?
Orders are processed within1–2 business days.
UK delivery usually takes2–5 business days, depending on your location and courier speed.
Do you ship outside the UK..?
Currently, we shipwithin the UK only.
If international shipping becomes available, we will update this section.
Can I return or cancel my order..?
Food items cannot be returned for safety reasons.
You may cancelwithin 1 hourif your order has not been processed.
If you received a damaged or wrong item, contact us within24–48 hourswith photos.
How can I track my order after it’s shipped..?
Once your order is dispatched, you will receive an email with a tracking link. You can use this link to check real-time delivery updates until your package arrives.